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Join the Conversation - Reopening Strategies and Tips

Reopening Strategies and Tips

When: Thursday 4 June, 10am-11am

Want some advice on what to consider when reopening your museum or gallery to staff, volunteers and visitors? Listen to the following panel as they share some strategies and tips to help facilitate a safe and successful reopening:
- Michelle Stafford, Sector Development Manager, Volunteering Queensland
- Scott Martin, Executive Director, Business Performance and Infrastructure, Arts Queensland
- Susan Richer, Director, Development, Arts Queensland
- Dr Jim Thompson, CEO, Queensland Museum

Recording of the discussion


Here is some additional information that was requested throughout the discussion.

M&G QLD's COVID Safety Plan Resource

Great resources from Volunteering Queensland

Keeping visitor records
Queensland Health advises that records must be kept of contact information about all guests and staff for contact tracing purposes, including name, address and mobile phone number for a period of at least 56 days. If requested, this information must be provided to public health officers. The information should be securely stored and not used for any other purpose.
A visitor/customer having installed the COVID Safe app does not discharge them from this requirement.

To reduce the number of people handling the same piece of paper, ask visitors to fill in a single card or strip of paper, which is then filed each day.

Online systems for collecting visitor details
Here are a few online software available for collecting visitor details (there are many to choose from):
- Guest Check Australia:
- Eventbrite:
- Make Plans:
- Try Booking:
- NextUp:
Some e-commerce platforms may also have the capability of collecting visitor data.

Justice Connect: Not-for-profit Law
Visit the Justice Connect website for legal help for community organisations.

In particular, they have developed a National Volunteer Guide, which provides an overview of the key legal obligations organisations owe volunteers and provides practical examples, template documents and tips to assist in their understanding.

Volunteering Queensland Grants
Volunteering Queensland has a Small Grants Initiative available for Queensland volunteer-involving organisations to host events and initiatives for volunteers once restrictions are lifted post COVID-19. This could include a welcome back function, professional development program or an idea to increase volunteer participation.
Funds available: Up to $500
Applications close: 30 June 2020.


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