Source: Queensland Government.

COVID-19 resources

M&G QLD has compiled the following information and resources to support our sector through the impacts of COVID-19.

M&G QLD will continue to update this page and guidance as new information becomes available. For official updates and directives, please refer to the Queensland Government COVID-19 website.

We encourage you to take care of yourselves and those around you by observing physical distancing, staying informed and adhering to the recommended health and safety measures.


From 5am, Friday 17 December 2021, Queensland’s public museum and gallery sector may be required to adhere to the Queensland Government’s new vaccination entry requirements. Whether or not your organisation must comply is dependent upon the focus of your operations and the services you provide.

  • If your museum or gallery is considered to be a tourism experience, you will be subject to the vaccination entry requirements.
  • If your museum or gallery is operated by a community group such as a volunteer historical society you may be considered as either a tourism experience (subject to vaccination entry restrictions) or a community facility–club (subject to occupant density limits but not vaccination entry requirements).  In this situation, the museum or gallery operators should consider which category best covers their core operations to inform their decision.
  • If your museum or gallery offers commercial food/beverage services in a multi-use venue, it is subject to the hospitality provisions under the Queensland Health Direction regardless of the category above, under which your other operations are conducted.   
  • Workshops and/or educational classes offered and run by a museum or gallery are subject to occupant density limits, but not vaccination entry requirements. 

If your museum or gallery is subject to vaccination entry requirements

Anyone not fully vaccinated against COVID-19 will not be able to enter your premises for any reason. Limited exceptions apply, for example, where there is a medical contraindication. 

Staff, volunteers, visitors and contractors to your venue must continue to use the Queensland Check-In App and display the green box/tick to confirm their vaccination status. If they do not have a smart device, manual check-ins can continue, provided a copy of the person’s vaccination record is sighted e.g.:

  • Official Australian Immunisation Register certificate; 
  • Printed COVID-19 Vaccination Certificate issued by Medicare; or
  • Vaccination card issued at the time of vaccination.

All contact-tracing paper-based records must be able to be provided electronically and in a timely manner to Queensland Health authorities if requested. All information must be stored confidentially and securely in accordance with the relevant privacy law requirements.

It is important to communicate any changes to your venue’s entry requirements – including the new requirements for proof of vaccination – to visitors/patrons in advance of their arrival to help reduce any potential concerns and to make entry to your venue easier. It is recommended that you notify visitors/patrons of new entry requirements via your website, newsletters and social media. Clearly displaying signage at the entrance of your museum or gallery will also assist.

Posters and other resources to assist businesses can be found at the following Queensland Government website:

What if an employee refuses to disclose their vaccination status?

While employers may request that employees disclose their vaccination status, the employee is free to decline to disclose. However, in this circumstance, the employee will be considered unvaccinated for the purposes entering the museum or gallery. This means that the individual must be barred from entering the site.*

*Office of the Australian Information Commissioner provides advice on seeking information from employees. See:  

Training to support staff and volunteers:

Training to support staff and volunteers to assist business can be found at:

Queensland Government Public Health and Social Measures linked to vaccination status Direction

Should you have any questions or concerns, please contact Museums & Galleries Queensland on 07 3059 9740, freecall: 1800 866 101 or [email protected].

QLD COVID-19 Vaccine Plan

From 15 January 2022, all domestic border restrictions will end. Travellers can now access Queensland from anywhere in Australia.

This means:

  • You no longer need to apply for a border pass.
  • A negative COVID-10 test will not be required to enter Queensland.
  • There is no requirement to quarantine if you are not vaccinated.

Once you are in Queensland, you will need to show proof of vaccination to enter non-essential venues. Find out more about restrictions for unvaccinated people.

International travel

Some restrictions on entry from overseas still apply.

Arriving direct in Queensland from a safe travel country is quarantine free.

International travel restrictions will ease further when 90% of Queenslanders aged 16 or over are fully vaccinated, as per the Plan for Queensland’s Borders.

COVID-19 alerts and updates

Stage 3: Queensland
Effective 11 November 2021

The following restrictions for Queensland remains in place:

  • Indoor venues: 1 person per 2m2.
  • Outdoor areas of venues: No density restrictions.
  • COVID Safe Checklist: Use of the COVID Safe Checklist: Restricted Businesses is mandatory for all restricted businesses (which includes Qld museums and galleries). 
  • Indoor events: 1 person per 2m2 or 100% allocated seating and ticketed capacity and must operate in accordance with the COVID Safe Event Checklist
  • Outdoor events: Unlimited number of people unless there is dancing which requires 1 person per 2m2 and must operate in accordance with the COVID Safe Event Checklist.
  • Self-service food: No restrictions. 

Mandatory Face masks:

As of 1am 2 January 2022, people in the state of Queensland (unless an exemption applies to them) are required to wear masks at all times when they:

  • Are in an indoor space including but not limited to shops and shopping centres, indoor stadiums and sports arenas, pubs, clubs, cafes and restaurants, cinemas and theatres and libraries .
  • Use public transport, including taxis and rideshare, or they are in a public space waiting for public transport.


As of December 23, fully vaccinated close contacts will only need to quarantine for 7 days. They will need to return negative tests on day 1 and 5 of quarantine.

Deep cleaning is no longer required and businesses do not need to close.

COVID-19 Safe Checklist

There is no longer a requirement for restricted businesses to operate under a COVID Safe Industry Plan or any of the ‘industry specific’ COVID Safe Checklists. These documents have been replaced by the new COVID Safe Checklist: Restricted Businesses

All venues in Queensland’s museum and gallery sector must complete the new COVID Safe Checklist: Restricted Businesses and ensure that a signed copy is clearly displayed at the business premises.

Events at your museum or gallery
Additionally, any indoor events, or outdoor events with dancing held at your museum or gallery must operate in accordance with the COVID Safe Event Checklist. The requirements for events are dependent on current Queensland Government directives.

If you are unable to download or print the above Checklists, contact M&G QLD and we will post a copy to you. 

Check In Qld app

It is now mandatory for all venues in Queensland’s museum and gallery sector (listed as Restricted Businesses) to register for the Check In Qld app to use for the purposes of contact tracing. 

How it works
Information about how to register your organisation, displaying and scanning the QR code, and checking-in guests using the app can be found via the Queensland Government website

Minors (aged under 16 years)
Unaccompanied minors (under the age of 16) are not required to check in. If a minor is with a parent/guardian, then it is the parent/guardian’s responsibility to check them in as an ‘additional person’ using the Check in Qld app.

School groups and excursions
Primary or secondary school-aged children/young people visiting your museum or gallery as a part of an excursion are not required to provide contact information. Any adults accompanying the students on the excursion are still required to use the Check In Qld app. This does not apply to children attending an activity organised by a person acting in a private capacity.

Remote communities
If you can’t collect contact information using the Check In Qld app due to unexpected issues with your internet service or because your business is located in a place that does not have mobile internet data connection, you must still collect contact information using another method such as a spreadsheet or paper-based form.

For each visitor, information must include:
– Name
– Phone number
– Email address (residential address if unavailable) 
– Date and time period of the visit.

You must also use best endeavours to transfer this information to an electronic system within 24 hours and store for a period of 56 days, adhering to the relevant privacy law requirements. If asked, this information must be provided to a public health officer within the stated time.

Translated Resources

Translated Resources: Australian Government Department of Health
For translated versions of the resources made available by the Australian Department of Health, including important COVID-19 information.

Visit Website

Information for multicultural communities – Covid 19
Queensland Health is working closely with key stakeholders across the state to ensure that people from culturally and linguistically diverse (CALD) backgrounds have access to current, culturally appropriate and translated COVID-19 information. 

Visit Website

M&G QLD COVID-19 resources

COVID-19 Information Resources & Support

COVID-19: Information, Resources & Support
Resource updated: July 2021

Developed by M&G QLD, this resource brings together information and links to resources, advice and support to assist our sector through the impacts of COVID-19.

Volunteer Workforce Risk Assessment Template

COVID-19 funding assistance

Arts Sustainability Fund
Supports the arts and entertainment sector to continue its activities by providing necessary finance to plan a pathway for recovery from the effects of COVID-19. 
Closes: 31 May 2022, or until funds are expended. 

Business Queensland
Search Business Queensland’s COVID-19 Business Assistance Finder to see what support your organisation may be eligible to receive to mitigate the impact of COVID-19.

Contemporary Touring Initiative
Provides up to three years of funding for the development and/or national COVID-safe touring of nationally significant contemporary visual arts and craft exhibitions. 
Closes: 1 March 2022

COVID-19 National Funding Platform
Australian Communities Foundation and Philanthropy Australia have partnered to provide a national funding platform to coordinate the philanthropic response to the COVID-19 pandemic.
Find out more

Restart Investment to Sustain and Expand (RISE) Fund
Supports the arts and entertainment sector to reactivate. The program is targeted funding towards organisations to assist in the presentation of cultural and creative projects, activities and events to rebuild confidence amongst investors, producers and consumers. 
Closes: Until all funds are allocated. 

Small Business COVID-19 Adaption Grant Program
Supports small businesses subject to closure or highly impacted by the coronavirus (COVID-19) shutdown restrictions announced by the Queensland Government, to adapt and sustain their operations, and build resilience. 

Touring Queensland Quick Response Fund
Supports Queensland-based artists, arts organisations and presenters to deliver touring performances and community engagement activities. 
Closes: Until funds are expended. 


Museums & Galleries Queensland

M&G QLD is here to support you through COVID-19. Get in touch with us if you have any further questions or queries.

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